An Introduction to Operations Management is a free, generic online course that teaches how to analyze and improve business processes. For Film Commissioners, it will assist with improving productivity, reducing response times, and improve service teaching how to analyze business processes and how to improve them. Along the way, you will also learn about topics such as Lean Operations, Six Sigma, and the Toyota production system, you will hear about bottlenecks, flows rates, and inventory levels. And, much, much more.

The University of Pennsylvania online course starts on September 24th – find out more at

Education & Training